Notes
Slide Show
Outline
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Electronic Editions to Expand Your Enterprise
Making Digital Editions Successful
  • April 20, 2006
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Agenda
  • Texterity Overview
  • Digital Magazine Programs
  • Motivating Subscribers
  • Case Studies
  • Messaging Examples
  • Interactive Techniques
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Texterity Overview
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Solutions and Customers Overview
  • Digital Magazine Solutions
    • Digital Launch, Circ. Building, International
    • Digital Delivery via E-Mail & Web
    • Complete Tracking and Reporting
    • Subscriber Management with Access Control
  • Over 250 magazines. Customers include…
    • Time Inc., Meredith, Hearst, Condé Nast, Dow Jones, PennWell, Penton Media, CMP, Ziff Davis, Northstar, GIE Media, Access Intelligence, Grand View Media, Horizon House, Vicon
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Sample Customer List
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Sample Publications
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Digital Magazine Programs
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Circulation Building Programs
  • Instant Digital Fulfillment
    • 1st Issues – fill the 6-8 week print delivery gap
    • Subscription premiums, Gift subscriptions
  • Internet Digital Sampling
    • Organic search (“Googlized” content) or Pay-Per-Click
    • “House” E-Mail Lists and Sites
  • International Circulation Growth
    • Take strong brand to global audiences
    • Simultaneous cost savings for both publisher and subscriber
    • Option to force migration by charging for foreign subs
  • Digital delivery supports your core business by cost-effectively increasing digital or print circulation


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Magazine Programs - Engaging Readers
  • Exciting Visual Format
    • Digital replica of complete issue, but also much more...
    • Promotes publishers brand (layout, colors, options)
  • Easy to Use, Fun, Involving
    • Any browser, any place: no downloads or applications
    • Enhances magazine navigation (links to ads, URLs, emails)
    • Generates passalong enthusiasm (“Send to a Friend”)
  • Becomes essential
    • Archive can be searched
    • Current subscribers get value-added access to back issues


  • Getting users to open more issues and read more pages creates enthusiasm for the brand
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Magazine Programs - Increase Advertising
  • Track usage and ad click-through
    • Issue-by-issue open rates, read rates, and ad clicks
    • Individual usage & time spent per page
  • Improve demographics of magazine
    • Attract younger readers with “print+digital” solution
    • Leverage Print with Digital companion edition
  • Alternative to “web pages”
    • Sponsored content to target audiences
    • Custom “micro-sites” create new ad revenue source
    • Magazine’s rich and branded layout available to web user

  • Digital Delivery enables magazines to recapture advertising dollars that are shifting to new media
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Motivating Subscribers
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Motivating Subscribers - Best Practices
  • Branded to Publication
    • Logo, colors, font, layout to match publication
    • Email address “from” / “name” (e.g., editor’s name)
    • Subject and content of message matched with user interest
  • Easy to Access
    • Single click to access issue
    • No downloads, installations, or plug-ins
    • Instant access for print subscribers via match code
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Motivating Subscribers
  • Integrated with Print and Online properties
    • Web site integration
      • Messages/banners on web site inviting digital edition
      • Free sample(s), “minimum” form (email+name only) or full qual form
      • Instant access via email to registered users
      • “Global Search” to all digital issues (may lead to reg or pay form)
    • Print integration
      • Cover wrap or bellyband with URL of digital magazine
      • Help information integrated in print edition - editorial or other copy
    • Digital edition integration
      • Links back to website for article updates, specials
      • Ability to subscribe to print edition or other products from digital
      • Blog support – bi-directional links, “pre register” user for blog comments
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Motivating Subscribers
  • E-Mail Messaging Tactics
    • Phase I: Introductory messages
      • Invitation to see digital edition
      • Participation in survey (ask reader for feedback)
      • Position benefits of digital edition
    • Phase II: Invitation to receive digital
      • Request switch to digital edition (e.g., North American readers)
      • Convert to free or lower-cost digital (e.g., International readers)
    • Phase III: Split Messages / Direct Links
      • Split codes for different messages based on segmentation
      • Special messages to “VIP” users, expires
      • Direct links to articles of interest – include TOC or thumbnails
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Motivating Subscribers
  • Scheduling & Open/click-through logic
    • Initial message: HTML/Text combination
    • Follow-up messages
      • Text if not opened
      • HTML if opened (viewed) but not clicked
    • Message Scheduling
      • Schedule based on # of days since received issue
      • Schedule based on # of issues received
      • Different messages based on open/view history
    • RSS feed for notification, archiving
      • Built into IE7 and Vista operating system
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Case Studies
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Case Study #1
  • Business Publication – Qualified Subs
    • Launched digital edition to existing print subscribers (email list from web site reg.)
    • Over four month period after launch, sent digital edition to average of 50,000 print subs per month
    • Email notifications used phased launch plan
    • Results
      • In 4 months, 16% of list converted to digital edition exclusively
      • Open and click-through rates stable
      • User feedback extremely positive
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Case Study #2
  • Business Publication – Paid Subs
    • Converted existing digital solution users
      • Experience – declining sub base for digital, customer dissatisfaction
    • Over six month period after launch, sent digital edition to existing digital base
    • Email notifications used phased launch plan
      • Initial messaging explaining differences
    • Website integrated sampling plan (month 3 start)
    • Results:
      • Increase of 135% in digital subscriber base
      • Open, click-through, and re-use rates stable and increasing
      • User feedback extremely positive – brought back digital users
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Case Study #3
  • Business Publication – Paid Subs
    • “Instant” integrated sampling program (digital sample sent to users who request one)
    • Web site fully integrated with sampling, instant access to print subscribers, and digital subscription pricing plans
    • Results:
      • 8% of users viewing sample subscribe to magazine
      • Growing month-over-month subscription volume (print and digital)
      • Pick-up by search engines, leading to more web views/sampling
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Case Study #4
  • Consumer – Paid Subs
    • Provide bundled “Print+Digital” to all new subscribers (and instant first-issue delivery)
    • Access to Archives requires registration for auto-renewal with credit card
    • Results:
      • Over 30% of subscribers chose to auto-renew, resulting in significant savings over direct-mail renewal series
      • High satisfaction with digital edition for existing readers – appreciate the option of print version and digital availability
      • Global search feature on web page – driving new subscribers
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Messaging Examples
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Print Messaging Linked to Digital
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Web Messaging Linked to Digital
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Email Template – Sample Message 1
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Email Template – Sample Message 2
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Email Template – Sample Message 3
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Interactive Techniques
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Interactive Techniques
  • Reader Service
    • “Deep Links” to specific product information, e.g., white papers, specifications, or presentations
    • Automatic Registration via transfer of subscriber information including name, address, etc., with appropriate opt-in
  • Integrated surveys
    • Enable feedback on articles, advertisements, issues
  • Resource links
    • Direct links to code samples, related forum/message boards
  • Rich media/multimedia
    • Enable users to engage with flash, video, or recorded webcasts – at their option
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Rich Media
  • Support for integrated rich media
    • User option to play, based on client capabilities
    • If browser has no multimedia player, magazine will still work
  • All multimedia for on-line and off-line version
    • Video (MOV, AVI, WMV, MPEG), Audio (MP3, RA), Flash (SWF), Animated GIF
  • Multimedia integration specification
    • Allows placement of rich media anywhere on editorial or advertising page
    • Options for resize, play on open
    • Can appear on any set of pages within magazine
    • Can appear based on “event” (i.e., first open)


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Summary
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The bottom line for your magazine….
  • Successful brands must constantly evolve
    • All branded products and line extensions have real value
    • Print magazines, trade shows, newsletters, web sites, lists, and research all serve/build audiences and produce ROI
  • Digital Editions are a key part of a brand strategy
    • Responds to preference for Internet-based learning
    • Addresses higher paper, postage and printing costs
    • Enables global market outreach and brand building
    • Leads to accountable engagement – publishers, advertisers, readers
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Contact Information
  • Texterity, Inc.
  • 144 Turnpike Road
  • Southborough, MA 01772


  • Phone: (508) 804-3000
  • Fax: (508) 804-3110
  • Website: www.texterity.com
  • ______________________________________


  • Cimarron Buser, VP Marketing – (508) 804-3062